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The confidentiality policy

The confidentiality policy of SIA “LatInSoft” defines how SIA “LatInSoft” reg. No. 41503001047, hereafter in the text LatInSoft, uses information and how you, the LatInSoft user, can protect your confidentiality.

By using LatInSoft services, you entrust us with your information. This confidentiality policy has been developed to help users understand what information we collect, why we do this, and how we use it. This policy is very important,  therefore we hope that you will devote some time to carefully reading this document.

1. Collected information

       1.1 Personal information

When registering, you must provide information about yourself:

  • 1.1.1. Name
  • 1.1.2. Surname
  • 1.1.3. Phone number
  • 1.1.4. Email address

The information we receive when you use our services. We collect information on what services you use and how you  use them. This collection applies to the information below.

1.2 Internet Protocol address

LatInSoft collects information linked with your login:

  • 1.2.1. Login IP address
  • 1.2.2. Login date and time

1.3. Location information

When you use LatInSoft services, we can collect and process information on your physical location. INBOX uses location determination technologies based on your IP address.

1.4 Local storage

LatInSoft  can process and store information (including personal information) locally on your device, using systems such as your  browser’s online storage.

1.5 Cookies and similar technology

When you visit an LatInSoft service, we (and our partners) use various information collection and storage technologies which can include using cookies or similar technologies for identifying your browser or device. LatInSoft uses these technologies to collect and store information for the purpose of directing advertising.

2. Use of collected information

The information which LatInSoft collects from all LatInSoft services is used to provide, maintain, secure and improve current services;  to develop new services; and for the security of LatInSoft users. Collected information is also used to offer LatInSoft users personalised content and advertisements.

When you contact LatInSoft, your correspondence is saved to help us solve any problems you may come across. We can use  your email address to inform you of our services: for example, to let you know of any future changes or improvements.

3. Access to and updating personal information

Regardless of when you use LatInSoft services, LatInSoft  goal is to provide its users access to their personal information. If this information is incorrect, we try to update or delete it quickly. LatInSoft  goal is to provide its services in  such a way as to protect information from accidental or malicious deletion. Therefore, after deleting information from LatInSoft  services, a certain amount of time may pass before spare copies of this data are deleted from our active servers.

3.1. LatInSoft and users’ shared information

  • 3.1.1. You agree that all data provided by you is used for data processing in the LatInSoft database.
  • 3.1.2. Your data will be saved while you use LatInSoft services.
  • 3.1.3. LatInSoft promises to delete at your request any natural person’s data that you have provided.

3.2. Providing personal identifying information is a prerequisite of using LatInSoft  services, considering that the contents of your emails belong to you, and, in the case of a dispute, you must be able to demonstrate your rights.

  • 3.2.1. In accordance with article 13 of Regulation (EU) 2016/679 of the European Parliament and of the Council, you have the right to submit complaints to a supervisory institution.
  • 3.2.2. The user has the right to request a copy of their saved personal data in person at the LatInSoft office by identifying themselves. The user’s saved data information will be prepared within 2 weeks of receiving the request.

4. LatInSoft measures for ensuring the security of personal information

LatInSoft takes the following steps to secure the LatInSoft  business and its users against unsanctioned access to the information  held by LatInSoft, its modification, publication or deletion.

4.1. The following measures are being taken:

  • 4.1.1. Encryption using a standard SSL.
  • 4.1.2. To avoid unauthorised access to the system, LatInSoft supervises the collected information, its storage and processing,  including physical security measures.
  • 4.1.3. Access to personal information can only be gained by LatInSoft  employees; those who perform work for us; and representatives who must know this information to process it at our request, who must comply with strict contractual confidentiality requirements, and who can receive a disciplinary fine or be discharged from their duties if they  do not comply with these requirements.

5. Services to which this confidentiality policy applies

The LatInSoft confidentiality policy applies to all services offered by LatInSoft; however the policy does not apply to those services with a separate confidentiality policy which is not reflected in this confidentiality policy.

The LatInSoft confidentiality policy does not apply to services offered by other businesses or natural persons, including  products or sites which may include LatInSoft services, or other sites linked with LatInSoft services.The LatInSoft confidentiality policy does not apply to procedures implemented by other businesses or organisations who advertise LatInSoft services and who can use cookies, pixel tags and other technologies to send and offer suitable advertisements.

6. Adherence to the policy and cooperation with regulatory institutions

LatInSoft  regularly reviews its compliance with this confidentiality policy. On receiving an official written complaint or request for support, we contact the submitter to decide on any further actions. To investigate any complaints regarding transfer of personal information which we cannot solve directly with the person involved, LatInSoft  cooperates with the applicable   regulatory institutions including local data protection institutions.

7. Changes

This confidentiality policy may change from time to time. LatInSoft  does not restrict the rights of users in accordance with  this confidentiality policy without the user’s explicit permission. All changes to the confidentiality policy will  be published on this page and, if they are significant, a special notification will be sent (including those regarding  specific services, notifications on changes to the confidentiality policy will be sent by email.)